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Industries · Veterinary & Pet Care

Booking and owner tools for veterinary and pet care

Desverso builds appointment booking, pet owner portals and scheduling tools for veterinary clinics, groomers, boarding facilities and pet service businesses, so owners can book and stay informed while staff spend less time on the phone.

  • Appointment & intake booking
  • Pet owner portals
  • Boarding & grooming schedules
Talk about your businessWhat we build

The everyday friction

What slows veterinary & pet care down — and what we build

What gets in the way

  • Phones ringing all morning

    Reception handles appointment requests, refill questions and boarding enquiries by phone while also checking in patients, and callers on hold often hang up and try elsewhere.

  • Paperwork at check-in

    New owners fill in clipboard forms in the waiting room, vaccination records arrive by email or not at all, and staff retype details before the appointment can start.

  • Kennels and grooming tables

    Boarding stays, grooming slots and daycare spaces are tracked in separate books, making it hard to see capacity, special care needs or which pets are due to go home.

What we build

  • Appointment & intake booking

    Online booking by appointment type and staff member, with intake questions, pet details and document uploads completed before the visit instead of at the desk.

  • Pet owner portals

    A login where owners see each pet’s upcoming appointments, reminders, documents and invoices, request refills or records, and message the clinic or business.

  • Boarding & grooming schedules

    Kennel, suite and grooming table calendars with feeding, medication and care notes, check-in and check-out lists, and photo updates for owners during stays.

  • Reminders and recall messages

    Text and email reminders for appointments and recurring care, set up from the schedules and intervals your clinic defines for each type of visit.

  • Staff and room scheduling

    Daily views of exam rooms, procedures, staff and equipment, helping the team plan around emergencies and keep the day running close to time.

The journey, connected

From first booking to next check-up

  1. 01

    Book and prepare

    The owner books online, adds pet details and uploads records, and receives instructions for arrival and any preparation needed.

  2. 02

    Check in and visit

    Staff see the completed intake on arrival, so the visit starts with the pet’s details and history already in front of them.

  3. 03

    Follow up and pay

    Visit summaries, instructions provided by the clinic, and invoices are shared through the portal, with payment possible online.

  4. 04

    Remind and return

    Reminders for the next visit, grooming or boarding stay are sent on schedule, keeping the pet’s care on track.

Systems that fit

Where to start

Services & work

How we deliver for veterinary & pet care

FAQ

Veterinary & Pet Care: common questions

Something else? Ask us directly.

  1. Often, yes. Desverso builds integrations with practice management software through the APIs or data exports it supports, so appointments, patient details and reminders stay in step. What can sync depends on your system, so we review its options during discovery and agree what is automatic and what stays manual.

Other sectors

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Let’s work together

Building for veterinary & pet care?

Tell us how your business works. We’ll show you what we’d build — and give you a fixed quote before anything starts.

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